96,1%: general customer satisfaction rate recorded for the year 2020!
Making it a point of honor to offer a high quality of service to our customers, we have collected their feedback every year since 2014 via a satisfaction survey.
Our strengths, following the analysis of the questionnaires:
- quality of telephone contacts (reachable/responsiveness)
- interventions of our technical-sales managers (presence/availability/responsiveness)
- compliance of our deliveries
Thank you for your trust ! Our entire team is at your disposal for any request for information.