GOAL ACHIEVED !!!
Every year since 2014, we have collected feedback from our customers via a satisfaction survey.
We make it a point of honor to offer a high quality of service to our customers, to aim for a customer satisfaction rate greater than 90%.
Our reward: an overall customer satisfaction rate of 95,6% registered for the year 2022!
Our strengths, following the analysis of the questionnaires:
- quality telephone contacts (availability / quality of contact / responsiveness)
- interventions by our technical-sales managers (presence / responsiveness / technical knowledge / provision of technical solutions)
- compliance of our deliveries (speed / compliance with deadlines / quality of service)
Thank you for your trust !
Our entire team is at your disposal for any request for information.